Verbal ContractsWe are the leader in Verbal Contracts services, we have been providing Verbal Contract Services and Call Center Compliance for over 10 years. If you have any question about our services please contact us at
214-302-9900. Why Verbal Contracts? Use Verbal Contract to meet all of the FTC guidelines for the (TSR) or Telemarketing Sales Rule. Use Verbal Contracts to Verify your orders by phone and protect your sales from disputes and chargesbacks or protect your call center from fines. Use Verbal Contract to get the authorization you need to activate a your customers right away. Stop chasing after written signatures, verify your sales while you still have your customer on the line. Legal Protections Did you know that a persons voice signature is as unique as a fingerprint, and can be used and verified in a court of law? Our verbal contracts are recorded in multiple formats. We keep the original high quality .wav on file and backed up for meeting the chain of command requirement. This allow for submission of your voice stamps or voice files as evidence in court cases. Be careful other providers are using Voip, and other compression technolgies that alter the voice files and make then unsuitable for submission as evidence, because of failure to meet the chain of command requirement. Verbal Contract - FeaturesPre Call Features
PIN Based Logins Captures Caller ID and Time Stamp Supports Unlimited Users at Once, Never Busy Start Call Features Collects Agent ID Number (optional) Collects Customer Phone Number (optional) Custom Pre Recorded Message (optional) Extended Per Call Recording Times End Call Features Agent Presses # Button for Final Approval System Issues Unique Confirmation Number Options to Repeat Number, Start Over, or Exit Post Call Features Automated Email Delivery, Call Details for each call (optional) Web Based Retrieval with Search and Sort Add Call Comments Online Update Call Status Online |
Third Party Verification#1 Provider of Automated Third Party Verification
We are currently the #1 Third Party Verification Service in the US and Canada. We provide a non biased, independently owned and operated entity for you to 3rd party verify your sales orders with confidence. For over 10 years we have been offering the highest quality recordings in the industry, and at the most affordable price. Our recordings are crystal clear, easy to hear, and not choppy or compressed like with other providers who are using VoIP. Full Service and Tech Support 24/7 We offer a full range of verification services for a complete sales verification solution. Our services include Professional Call Scripting, Compliancy Officer Approval, Studio Quality Voice Talent, Professtional Interactive Voice Response Programming, Data Centers with Redundancy, UPS Backup and Power Generators, Always available service 24/7 365 days a year. Multiple points of contact in case of emergency to any needed system updates or prompt changes. Instant Notification and Real-time Reporting Automated Email Delivery is one the the many benefits that sets us apart from the rest. Did you know that the vast majority of Third party verification companies do not even offer automated email delivery after every call? We have found this to be a feature that our customers can not live without. With our Automated TPV system you will know everytime an order is processed, as it happens. Every single verifcation call is instantly emailed to multiple locations, with a secure link to the recorded call. This is optional feature and can be turned on or off as needed. Long Term Storage That Keeps You Under Compliance We are here to help you meet all of your complaincies and to help protect your business from returns, chargebacks, and billing disputes. We guarantee that we will log voice calls 24/7 and never lose a recording or delete a recording while your still a customer. We keep your recordings immediately available online for as long as your a customer. For example, we currently have files online that are more than 10 years old. 100% Human Review - Call Scoring and Analysis We will listen to and score every single call and review them to make sure the customer agreed to all your terms and conditions. When we will score the call, and we will mark the call a "approved" to "declined" based your unique set of requirements. Complete List of Sales Verification Services We Offer Hosted Call Recording Services Third party verification services Voice Logger with Voice Logging Sales verification services Interactive Voice Response System Site Verification, Verification Sites Phone Verification Automated Calling Web Callback Quality Control and Monitoring Services 100% Human Review |
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